Decades ago, media planners reached audiences through newspaper ads, coupons, and radio spots. In today’s digital landscape, social media and influencers have multiplied the role’s complexity. At its core, however, media planning remains the same: How do you strategically allocate your advertising budget to connect with the right people at the right time?
My team at Flywheel and I have created hundreds of successful advertising campaigns for ecommerce clients. Here, I’m sharing my step-by-step media planning process. By the end, you’ll understand how to choose the right marketing channels, evaluate performance, and build a media plan that aligns with your marketing strategy and business goals.
What is media planning?
Media planning is the process of deciding where and when to spend your advertising budget, all to maximize your return on ad spend (ROAS). For ecommerce brands, this almost always includes typical digital ads, but paid media planning can also extend to influencer partnerships, podcast sponsorships, and product placement. The main goal for media buyers and planners is to maximize your marketing impact while minimizing wasted spend.
Media planning vs. media buying
Media planning is the strategic foundation behind your advertising campaigns. It involves knowing your audience by identifying who you’re trying to reach, where they spend their time, and which platforms or placements are most likely to influence their behavior.
Media buying, on the other hand, is the execution of that strategy. In the past, media buying meant physically calling billboard companies and radio stations to negotiate rates. Today, it often means bidding for ad space on platforms like Meta or Google, defining target audiences, setting marketing budgets, and building digital campaigns.
Why media planning matters
Media planning helps you meet your business objectives and maximize return on investment (ROI). Certain media channels will be more effective than others, depending on the specific metrics you’re aiming to hit or exceed in your marketing and advertising campaigns.
For example, a search ad may generate more immediate sales than a social campaign, but social may be better at reaching new audiences at scale. Media planning balances reach, frequency, cost, and performance to determine the right channel strategy.
At Flywheel, we focus primarily on digital media buying, so we approach campaigns through a revenue-first lens. We start by understanding our clients’ business objectives, then develop hypotheses about which channels are most likely to drive sales.
Revenue performance may not be the primary goal for every advertiser. Large brands, for example, may focus on general brand awareness over revenue. But in our experience, digital media works best when optimizing for revenue, so it’s always our starting point.
A good media plan informs the creative you develop. Different media channels demand different ad formats, brand messaging, and calls to action, meaning teams must tailor creative and copy to both the platform and the objective.
For example, a TikTok ad would generally require vertical video assets, while a Facebook ad might be more engaging with a carousel and long-form copy. What’s important is that your creative plan informs and amplifies your media plan.
Types of media planning
Media planning isn’t one-size-fits-all. The right approach depends on your business goals, budget, and where you are in your growth cycle. Most ecommerce brands use a mix of the following types:
- Channel-based media planning. This approach focuses on allocating budget across specific channels, like paid social, search, and influencer partnerships. Each channel is assigned a clear role in the customer journey, from awareness to conversion.
- Objective-driven media planning. Media decisions start with a defined goal—such as revenue, customer acquisition, or brand awareness—then work backward to select the best channels. This helps ensure spending ties directly to measurable business outcomes.
- Audience-first media planning. Planning begins by identifying your ideal customer and where they spend their time. Planners choose channels and placements based on real audience behavior rather than platform popularity.
- Test-and-learn media planning. In this style of planning, you reserve a portion of your budget for experimentation with new channels, formats, or audiences. Results from these tests guide future investment and help uncover scalable opportunities.
Benefits of media planning
A thoughtful media plan does more than organize your ad spend—it shapes business growth. Here are core benefits worth considering:
- More efficient budget allocation. Media planning reduces wasted spend by ensuring every dollar supports a specific goal. You distribute budgets based on performance and strategic priority, not guesswork.
- Clearer performance measurement. With goals and benchmarks defined upfront, it’s easier to evaluate success and optimize campaigns. This clarity makes ROI easier to track and defend.
- Stronger cross-team alignment. A media plan gives marketing, creative, and leadership teams a shared road map. Everyone is on the same page about priorities, expectations, and success metrics.
- Smarter, more sustainable scaling. Planning creates structure for growth, helping you expand budgets and channels without sacrificing efficiency. It allows teams to scale what works while avoiding costly missteps.
How to create a media plan
- Perform internal analysis
- Perform external analysis
- Set benchmarks
- Select media channels
- Create a flighting plan
A strategic media plan outlines ad placements, ad spend, primary audience, and creative assets—often in a spreadsheet. Here’s how to create an effective media plan:
1. Perform internal analysis
Start by looking inward at your business’s context, history, and performance. Ask the following questions:
- What are our goals? Increasing traffic, revenue, brand awareness, or something else?
- Who are our target audiences and what do they care about?
- Which platforms have historically driven results? Which haven’t?
- What resources, budget, or creative assets do we have available?
This step ensures you know your marketing objectives, build on what’s working, and avoid past mistakes.
2. Perform external analysis
Conduct market research to assess competitor and platform trends. Here are questions worth asking:
- Which channels or ad formats are trending or declining?
- Where are competitors investing their advertising dollars?
- Where can we outspend or outsmart competitors?
- Where might spending be wasted?
Begin answering these questions by reviewing platform benchmarks (like Meta or Google trend reports), using competitive intelligence tools, and auditing your own historical performance data. For example, ad libraries can reveal where competitors are active and the formats they prioritize, while auction insights in Google Ads can show where competition is driving up costs.
3. Set benchmarks
Historically, media planning focused on reach (the number of people who see your ad) and frequency (how often they see it). In Flywheel’s view, however, the industry has shifted away from these raw metrics, because they often don’t directly connect to sales.
In digital advertising, it’s more effective to track metrics like click-through rate (CTR), conversion rate (CVR), and cost per acquisition (CPA), as they directly affect sales performance.
Setting benchmarks turns media plans from a list of channels into a media strategy that drives tangible business outcomes. Use historical data, industry benchmarks, or test campaigns to predict what a given media spend should generate in revenue or sales. Define realistic expectations: How much should revenue, traffic, or engagement increase as a result of this campaign?
4. Select media channels
Break the total media budget into specific placements spanning paid and unpaid media. These include:
- Social media platforms like Facebook, Instagram, and TikTok
- Search platforms like Google Ads, Microsoft Advertising, and Amazon Ads
- Traditional media like television, radio, and local newspapers
- Other placements like influencer marketing, PR, and sponsorships
You can further refine media placements by strategic factors, such as:
- Percentage of budget. Allocate spend across channels based on priority or expected ROI.
- Funnel stage. Market to audiences at different stages of your marketing funnel, ranging from top of funnel (awareness) to bottom of funnel (conversion).
- Customer segment. Target new versus returning customers.
- Geography. Focus on new markets versus areas where you already have high penetration.
- Product line. Allocate spend to highlight specific products or services.
5. Create a flighting plan
A flighting plan—or workback or rollout plan—typically covers six to 12 months of ad placements, followed by a new or adjusted media plan.
You may want to adjust campaign timing around key dates, such as product launches or seasonal holidays, while running your campaign throughout the year. Or, you may want to run influencer campaigns before launch, then shift your budget to paid social as website traffic increases. Pace your budget throughout the flight period so you don’t exhaust it too quickly.
Challenges of media planning
In the past, you had to flight media planning quarterly—or even annually—because creating a television ad or purchasing a billboard required significant lead time. Analysis was also slow and manual, so optimization lagged.
Today, ad platforms let you reallocate budgets on the fly or adjust campaigns in real time. This is a major advantage, but it can be a massive headache too—because it often conflicts with the media plan you laid out.
For example, you might launch a plan to spend $30,000 on Meta and $20,000 on Google in a month, and quickly realize Facebook is performing 10 times better than Google. In a traditional media planning strategy, you wouldn’t be able to move the budget over to Meta, but now you have the flexibility to make that shift at any time.
Media planners should set expectations that their plans are just that—plans—and are subject to reallocation based on performance.
It’s also worth remembering that a good media plan may not always translate to immediate sales. Some build brand awareness, grow email lists, or open up new markets. Advanced brands build robust statistical measurement models, called media mix models, to analyze how different placements work together to influence outcomes.
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Media planning FAQ
What is meant by media planning?
Media planning is allocating advertising dollars and deciding where, when, how, and how often a business should advertise to achieve its objectives.
What are the 5 Ms of media planning?
The 5 Ms of media planning is a traditional framework to structure advertising decisions. They include:
- Mission. What are you trying to achieve?
- Money. How much can you spend?
- Message. What are you saying?
- Media. Where and when will the message appear?
- Measurement. How will you know if it worked?
What are the five steps in the media planning process?
The five steps in the media planning process are:
1. Perform internal analysis. Analyze your business’s history, context, and performance
2. Perform external analysis. Conduct market research to uncover platform and competitor trends
3. Set benchmarks. Use historical data, industry benchmarks, or test campaigns to predict campaign performance
4. Select media channels. Choose ad placements balancing paid and unpaid channels
5. Create a fighting plan. Schedule advertising activity over six to 12 months





