Best Package Tracking Apps for Shopify Stores (2026)

A package tracking app improves the customer experience because it lets shoppers follow their online orders from fulfillment to delivery. Real-time status updates, estimated arrival times, and carrier information displayed in one place keep it simple.

Shipping and post-purchase experience directly affect ecommerce customer retention. A 2025 survey from Security.org found that 62% of online shoppers feel anxious while waiting for packages to arrive.

Fulfillment is a concern for shoppers before and after purchase. According to Baymard Institute, among shoppers who abandoned a cart for reasons beyond “just browsing,” 39% cited extra costs like shipping and 21% cited slow delivery. The Natonal Retail Federation’s (NRF’s) 2025 Retail Returns Landscape report found that 71% of consumers say they’re less likely to shop with a retailer again after a poor returns experience.

This post covers eight package tracking apps available in the Shopify App Store, what each one includes, and how to choose between them based on your store’s needs.

How package tracking apps work (and when you need one)

Package tracking apps connect to shipping carriers via API and pull scan events in real time. Carriers log a scan event each time a package moves through a facility, gets loaded onto a vehicle, or is delivered. 

The app converts those events into a status timeline displayed on a branded tracking page or sent to customers via email and SMS notifications.

Most parcel tracking apps support major carriers, including:

• USPS
• UPS
• FedEx
• DHL Express
• Canada Post
• Australia Post

Apps with multicarrier support combine updates from all active carriers into a single tracking interface, automatically matching each tracking number to the correct carrier.

When you need a package tracking app 

A native Shopify shipping confirmation email with a carrier tracking link covers basic post-purchase communication. Tracking apps become relevant when shipment volume grows and “Where is my order?” (WISMO) inquiries require manual responses from your support team. 

An order tracking app is useful for saving time and effort, when your online store is processing a high volume of orders across multiple carriers, or fulfilling orders internationally.

What to look for in a package tracking app

The right app depends on your carrier mix, order volume, and support queue. When evaluating options, consider:

• Carrier coverage. Confirm the app supports every carrier you ship with, including regional or international couriers outside the major networks (USPS, UPS, FedEx, DHL Express).
• Branded tracking page. Some apps host a tracking page on your domain; others redirect customers to a third-party subdomain.
• Notification channels. Check whether the app sends updates via email, SMS, or both, and whether triggers like “out for delivery” or “delivery exception” are configurable.
• Shipment status categories. Apps vary in how granularly they categorize scan events. Specific statuses (“delivery attempted,” “held at customs”) give customers more accurate information than broad ones (“in transit”).
• Returns tracking. Some apps track inbound return shipments alongside outbound orders in the same interface.
• Analytics and reporting. Look for carrier performance data covering average transit times and exception rates by carrier or region.
• Shopify integration depth. Some apps write tracking data back to Shopify order records; others operate as standalone portals.
• Pricing model. Most apps charge per shipment or per tracked order. At higher volumes, per-shipment pricing compounds—compare total monthly cost at your actual volume, not the base plan rate.

8 best package tracking apps for Shopify stores

The following apps are available in the Shopify App Store and cover a range of use cases, from free shipment tracking for low-volume stores to multicarrier solutions for stores shipping internationally at scale.

These apps were evaluated on carrier coverage, free plan limits, Shopify integration, notifications, and use-case fit. Each app below is best-in-class for a different store need, not ranked head-to-head on a single metric.

1. Shop

As part of Shop, the Shop Pay shipment tracker allows real-time tracking for both domestic and international parcels and includes an auto-detect carrier shipping label feature.

Its package tracking feature pulls real-time status updates from carrier networks and displays them in a chronological delivery timeline for customers. 

Carrier detection is automatic: the Shop app reads tracking numbers from order confirmations and shipping emails and matches them to the correct carrier without manual input. Customers receive shipping notifications if a package delivery fails, and tracking numbers are included automatically with each fulfilled order.

Track with Shop is activated by default for all Shopify stores. When active, a “Track with Shop” button appears on the order status page. Track with Shop also displays in default Shopify email notification templates for all stores where it is active.

Shop offers more than tracking. Juiced Bikes, a direct-to-consumer electric bike brand with average order values (AOVs) of around $2,000, used Shop App to add a post-purchase channel alongside online order tracking. Customers tracking their delivery status in-app can view top-selling products from the brand and purchase accessories like helmets and bike locks without leaving the Shop App.

Shop tracking is available for purchases made through the Shop app or connected stores. It is not a standalone third-party tracking app and does not offer a white-label branded tracking page hosted on your store’s domain.

It’s for: Shopify stores that want a no-cost, native post-purchase tracking experience for customers who already use Shop Pay or the Shop app.

Pricing: Free for all Shopify accounts.

Carriers: USPS, UPS, FedEx, DHL, and hundreds of additional carriers recognized automatically via Shopify’s carrier detection.

Platforms: iOS, Android, and web.

Pros:

• Free with all Shopify accounts, no additional subscription required
• Track with Shop activates by default—no setup required for basic tracking
• Automatic carrier detection reads tracking numbers from order emails without manual configuration
• Integrated with Shop Pay checkout and Shopify order status page

Cons:

• Tracking is limited to orders made through the Shop app or stores connected to it—not all store orders
• No white-label branded tracking page hosted on your store’s domain
• Customers need the Shop app or a Shop account to access the full tracking experience
• Limited customization compared to third-party tracking apps

2. AfterShip

AfterShip is a standalone order tracking app that connects to Shopify and pulls shipment status updates from carrier networks. It displays updates on a branded tracking page hosted within your store and sends notifications to customers via email and SMS at configurable shipment milestones. 

The tracking page can be customized with your store’s brand elements, like color scheme and logo. AfterShip also provides a centralized dashboard with analytics on shipment status, on-time performance, and delivery exceptions across all active orders.

AfterShip supports more than 1,100 carriers, including USPS, UPS, FedEx, DHL Express, and China EMS, and automatically identifies carrier changes for international shipments.

It’s for: Shopify stores that need a branded, multicarrier tracking page with email and transactional SMS notifications and shipment analytics.

Pricing: Free plan covers 50 shipments per month. Paid plans start at $11 per month (Essentials, 100 shipments per month). Pro is $119 per month (2,000 shipments per month), and Premium is $239 per month. An 18% discount applies on annual billing.Overages are charged at 8¢ per shipment on Essentials and Pro, and 12¢ per shipment on Premium.

Carriers: More than 1,100, including USPS, UPS, FedEx, DHL Express, and China EMS.

Platforms: Web, iOS, Android.

Pros:

• Free plan covers 50 shipments per month, with access to branded tracking page and carrier dashboard
• More than 1,100 carriers with automatic carrier detection for international shipments
• Configurable email and SMS notifications by shipment status milestone
• Centralized analytics dashboard covering on-time performance and delivery exceptions

Cons:

• Multilingual tracking and API/webhook access require the Pro plan ($119 per month) or above
• Overage charges apply on all paid plans when monthly shipment quota is exceeded
• Premium plan overage rate (12¢ per shipment) is higher than the Essentials and Pro rate (8¢ per shipment)

3. ParcelWILL

ParcelWILL (formerly Parcel Panel) is an order tracking app for Shopify and WooCommerce that displays shipment status updates on a branded, multilingual tracking page hosted within your store. 

The tracking page is customizable to match your store’s design. Customers receive automatic email notifications at each shipment milestone, and orders are tracked across more than 1,400 carriers including USPS, UPS, FedEx, and DHL, with automatic carrier detection.

Additional features include an analytics dashboard covering transit times and shipment statuses, an upsell module on the tracking page, and a dropshipping mode that replaces Chinese carrier names and origin details with generic alternatives.

It’s for: Shopify and WooCommerce stores that need a multilingual branded tracking page with carrier analytics and dropshipping origin masking.

Pricing: Free plan covers 20 orders per month. Paid plans start at $11 per month (Essential, 200 orders per month). Professional is $59 per month (2,000 orders per month). Enterprise starts at $479 per month (25,000 orders per month). A 20% discount applies on annual billing. Overage is charged at 5¢ per additional order on monthly paid plans.

Carriers: More than 1,400, including USPS, UPS, FedEx, and DHL.

Platforms: Shopify, WooCommerce.

Pros:

• Free plan covers 20 orders per month with access to a branded tracking page and more than 1,400 carriers
• Multilingual tracking page with customizable design to match store branding
• Dropshipping mode replaces Chinese carrier details with generic status language
• Analytics dashboard covers transit times, tracking page visits, and shipment status distribution

Cons:

• Free plan is capped at 20 orders per month—the lowest free tier cap among the apps on this list
• Email notifications and integrations (Klaviyo, Gorgias, Yotpo) require the Professional plan ($59 per month)
• Overage charges of 5¢ per order apply when the monthly quota is exceeded on monthly paid plans
• Enterprise plan starts at $479 per month for up to 25,000 orders per month

4. TrackingMore

TrackingMore is an order tracking app with over 10 years of shipment tracking development. It connects to Shopify orders automatically, pulls carrier scan events in real time, and displays status updates on a branded, multilingual tracking page hosted within your store. Customers receive automated email notifications at configurable shipment milestones.

The app also displays estimated delivery dates both before and after purchase, and includes a dropshipping mode that replaces origin carrier details with generic status language.

TrackingMore supports more than 1,400 carriers, including USPS, UPS, FedEx, DHL, Australia Post, and Canada Post, with automatic carrier detection.

It’s for: Shopify stores that ship across a large number of carriers and need multilingual tracking pages with pre- and post-purchase estimated delivery date display.

Pricing: Free plan covers 50 shipments per month. Paid plans start at $9 per month (Basic, 300 shipments/month). Pro is $59 per month (2,000 shipments per month). Enterprise is $219 per month (10,000 or more shipments per month). A 14-day free trial is available on paid plans.

Carriers: More than 1,400, including USPS, UPS, FedEx, DHL, Australia Post, and Canada Post.

Platforms: Web (Shopify). API available for custom integrations.

Pros:

• Estimated delivery dates display at both pre-purchase and post-purchase stages
• Dropshipping mode replaces origin carrier details with generic status language

Cons:

• Customizable email notifications require a paid plan
• Advanced analytics and integrations (Klaviyo, Gorgias) are restricted to Pro and Enterprise tiers

5. 17TRACK

17TRACK is an order tracking app that displays shipment status updates on a branded, multilingual tracking page within your Shopify store. 

It automatically connects to Shopify orders, detects the origin country and carrier for each tracking number, and consolidates updates across all active shipments in a single dashboard.

The tracking page supports multiple languages, and a dropshipping mode hides Chinese carrier names and origin details. The app also includes a self-service returns portal and a buyer protection feature covering loss, damage, and shipping delays.

It’s for: Shopify stores shipping internationally across a wide range of carriers, including regional carriers across Asia, that need multilingual tracking pages and a built-in returns portal.

Pricing: Free plan covers 50 shipments per month. Paid plans start at $9 per month (Essentials, 500 shipments per month). Pro is $28 per month (1,000 shipments per month). Business is $48 per month (2,000 shipments per month). Overage is charged at 8¢ per shipment on all paid plans. A 14-day free trial is available on paid plans.

Carriers: More than 2,200, including USPS, UPS, FedEx, DHL, SF Express, Singapore Post, UK Mail, and India Post.

Platforms: Web (Shopify app). Consumer package tracking available on iOS and Android.

Pros:

• More than 2,200 carrier integrations with automatic origin country and carrier detection, covering 230+ countries and regions
• Multilingual tracking page with dropshipping mode to hide Chinese carrier details
• Built-in self-service returns portal and buyer protection covering loss, damage, and delay
• Basics plan covers 500 shipments per month at $9 per month

Cons:

• Free plan is capped at 50 shipments per month
• Email notifications require a paid plan upgrade

6. Route Protection and Tracking

Route Protection and Tracking is a post-purchase app that combines package tracking with licensed shipping protection.Customers are presented with an option to add protection at checkout, covering lost, stolen, or damaged packages.

When a protected order is lost or damaged, claims are processed and resolved by AI rather than manual review.

The app provides a branded tracking experience with shipment status updates and email and SMS notifications. Route calculates and offsets carbon emissions for orders. Product recommendations on the tracking page are available on the Pro plan.

It’s for: Shopify stores that want to offer customer-funded shipping protection alongside package tracking, with claims handled by a third party rather than the merchant.

Pricing: Free to install. The base plan is free to merchants—Route collects protection premiums directly from customers at checkout. Current Pro plan pricing is not publicly listed—contact Route directly or visit the App Store listing for current plan details.

Carriers: Route pulls tracking data from the carrier assigned to each order.

Platforms: Web (Shopify). Consumer tracking available via the Route mobile app.

Pros:

• No monthly cost to store owners on the base plan—protection premiums are collected from customers at checkout
• AI-powered claims resolution handles lost, stolen, and damaged package claims without merchant involvement
• Carbon emissions are calculated and offset for orders

Cons:

• Carrier coverage and tracking depth depend on Route’s integrations—no stated multicarrier network or carrier count is published in app documentation

7. Track123

Track123 is an order tracking app that displays shipment status updates on a customizable branded tracking page within your Shopify store. 

It syncs carrier updates automatically, sends automated email notifications at configurable shipment milestones, and auto-syncs tracking numbers to PayPal and Stripe. The app includes a dropshipping mode that hides Chinese carrier names and origin details, and a product recommendations module on the tracking page. Shipment analytics cover transit times, delivery rates, and carrier performance by region.

It’s for: Shopify stores that need a customizable branded tracking page with PayPal and Stripe tracking sync and dropshipping origin masking.

Pricing: Free plan (Starter) covers 50 orders per month. Paid plans include Growth ($9 per month), Advanced ($49 per month), and Enterprise ($699 per month), each with higher order quotas and additional features. A free trial is available on paid plans.

Carriers: More than 1,700, including USPS, New Zealand Post, and China Post.

Platforms: Web (Shopify).

Pros:

• Auto-syncs tracking numbers to PayPal and Stripe
• Dropshipping mode hides Chinese carrier names and origin details
• More than 1,700 carrier integrations with automatic carrier detection
• Product recommendations and estimated delivery dates display on the tracking page on paid plans

8. Tracktor

Tracktor is an order tracking app developed by ShopPad Inc. that displays shipment status updates on a branded tracking page within your Shopify store. 

Customers look up orders by entering their email and order number. The app supports custom order statuses—store owners can create pre-shipment statuses to display before a carrier scan event is recorded—and sends automated email and SMS notifications at configurable delivery milestones.

Analytics cover average carrier delivery times, order lookup frequency, and carrier performance by region. 

It’s for: Shopify stores that need custom pre-shipment order statuses alongside standard carrier tracking, with analytics on carrier delivery performance.

Pricing: Free plan covers 10 orders per month. Paid plans: Lite ($4.99 per month, 200 orders), Starter ($8.99 per month, 400 orders), Essential ($49.99 per month, 2,000 orders), and Advanced ($99 per month, 5,000 orders). A seven-day free trial is available on paid plans.

Carriers: More than 1,700, including USPS, UPS, FedEx, DHL Express, Canada Post, Australia Post, China Post, and China EMS.

Platforms: Web (Shopify).

Pros:

• Custom order statuses allow store owners to display pre-shipment updates before carrier tracking begins
• Analytics track average carrier delivery times and carrier performance by region

Cons:

• Free plan is capped at 10 orders per month—the lowest free tier cap among the apps on this list
• Export order and tracking CSVs require the Essential plan ($49.99 per month) or above
• Shopify Flow integration is available only to Shopify Plus stores

Free vs. paid package tracking apps

Most tracking apps in this list offer a free shipment tracking plan, but caps and feature restrictions vary. Free plans are structured around a monthly order or shipment quota. Once you exceed it, the app stops tracking new orders until the next billing cycle or requires an upgrade.

Quotas across the apps in this list range from 10 orders per month on Tracktor to no cap with Shop, with most sitting at 50.

What free plans typically include:

• A branded tracking page hosted within your store
• Automatic carrier detection
• Basic shipment status display (in transit, delivered, exception)
• Access to the carrier network (more than 1,000 carriers on most free tiers)

What free plans typically exclude:

• Email and SMS notifications, these require a paid plan on AfterShip, TrackingMore, and Tracktor, among others
• Estimated delivery date display, gated on paid tiers across most apps
• Integrations with marketing tools like Klaviyo, Omnisend, and Gorgias
• Analytics beyond basic shipment counts
• Custom domain for the tracking page
• Dropshipping origin masking on some apps
• CSV export and API access

Paid plans become relevant when monthly order volume exceeds the free quota, when automated customer notifications are required, or when third-party integrations are part of your post-purchase workflow. Track with Shop is active by default at no cost for all Shopify stores, regardless of order volume.

Tracking international shipments

Cross-border shipments pass through multiple carriers. A package shipped from the US to Germany typically moves through an origin carrier, a customs clearance facility, and a last-mile carrier in the destination country. Each leg of the delivery process generates its own scan events in separate tracking systems.

When a store ships without a multicarrier tracking app, visibility breaks at each carrier handoff. The origin carrier stops updating once the package leaves the country. Customers have no way to follow the shipment through the destination carrier’s network.

Apps like 17TRACK and TrackingMore pull scan events from both the origin and destination carrier under a single tracking number. Both apps detect the destination carrier automatically from the tracking number format and region, without manual configuration per country.

Carrier coverage gaps create fulfillment problems. Before adoptingManaged Markets, Glamlite, a US-based cosmetics brand, ran into issues with international shipping via USPS. 

“We were using USPS to ship internationally, and it put us at a disadvantage,” says Gisselle Hernandez, founder of Glamlite. “The high shipping costs and long delivery times were making it very difficult for us to compete with brands based in those markets who could ship at rates less than a tenth of our own.”

The carrier provided no international tracking, leaving customers without visibility into their orders, and some never received them at all.

Customs paperwork adds another layer of friction at the border. Colton Draper, founder of LAZRUS Golf, described the process before adopting Shopify’s international tooling. 

“Before Managed Markets, we had to clearly print forms on the box, as well as open it up, and put customs forms in the box. Then zip it up, tape around it, and then ship it. We also had to sign every pre-customs or stamp with my signature,” Colton says.

Shopify Managed Markets handles carrier selection, customs documentation, and duties calculation at checkout for stores processing high volumes of international orders across multiple carriers and regions.